The bedding linen guide
What comes in a sheet set versus a duvet cover set?
Read the included-pieces list for the selected size. Sheet sets list items such as a fitted or flat sheet and pillowcases. Duvet cover sets list covers and any matching shams. An insert is included only if the listing specifies it.
Will the fitted sheet fit a deep mattress?
Measure the mattress width, length and depth with any topper in place. Match all three against the selected sheet size and the listed pocket depth.
How should I compare bedding fabrics?
Use the fiber content and weave on each product page. If texture matters, check whether the listing describes flannel, a smooth weave or another finish. Follow the item’s fabric-specific care label.
Should I wash the set before using it?
Check the care label first for water temperature, drying and color separation. Match the included pieces against your order before the first wash.
From order to bedroom
- How does ordering work?
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This store does not accept online orders or payments. The catalog and cart are available for browsing and comparing products. For product questions, contact customer support.
- How long does order processing take?
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Order Processing Time: 0–1 Business Days.
- How long does shipping take after dispatch?
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Shipping Transit Time: 2–4 Business Days.
- When should my order arrive?
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Total Estimated Delivery Time: 2–5 Business Days. Business days are Monday through Friday, excluding U.S. federal holidays. These windows are estimates. The total adds processing and transit and starts when we accept the order.
- Where is standard shipping free?
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Free standard shipping is available without a minimum purchase to the 48 contiguous United States and Washington, D.C.
- How do I request a return?
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Request a return within 30 days of delivery. Include your order number, the item and the reason for the return.
- Who pays return postage?
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Free Return Shipping on Eligible Returns. We cover the return postage for eligible returns and provide a prepaid label or seller-paid shipping instructions.
- How do I reach customer support?
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Email [email protected] or call +1 (706) 680-2175 Monday through Friday. Include the mattress size and the set name or SKU.
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Customer Support
Velnoria Home
[email protected]
+1 (706) 680-2175
2840 Dawkins Rd, Canon, GA 30520, US
Customer support is available Monday through Friday.